Use this page to report a water or sewer problem, such as a leak, a water main break, a sewer backup or overflow, low water pressure, or a concern about your water quality.

Urgent problems: please call

• During office hours (Monday through Friday, 8:00 a.m. to 4:30 p.m.): call the District office at (530) 258-2171. The office is closed for lunch from 12:00 to 1:00 p.m., and calls go to voicemail. If your problem is urgent during that hour, call the on-call line below.
• After hours, weekends and holidays: call the on-call line at (530) 816-0505.

Please call rather than email or use the website form for urgent problems, so a crew can respond as quickly as possible.

If anyone is in immediate danger, call 911.

What to tell us

• Where the problem is (street address or nearest cross street)
• What you see, such as water running in the street, a wet spot in a yard, or sewage coming up from a drain or manhole
• A phone number where we can reach you

Non-urgent questions

For billing questions or other non-urgent concerns, call the office during business hours or use our Contact Us page.

Emergency alerts

Plumas County sends emergency alerts, such as evacuation orders and shelter-in-place notices, through its Genasys alert system. Sign up or update your account on the county's Genasys Emergency Alert System page. More information is on our Plumas County Emergency Information page.